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DHL let me down!

Wonder of wonders, I received my paperwork on Friday! I got on the ball and had it shipped DHL by 4pm on Friday, to be at the visa agent's office by Monday morning. Well, I waited anxiously all weekend, and Monday morning, I was online a ridiculous amount checking to see if it was delivered. Ok, so I bring up the tracking page, and it says "Delivery Attempted". I freaked out--attempted? not delivered? So, I called the visa agent, and he said that he would call DHL, find out what happened and call me back. An hour later, I called DHL to find out what happened. The customer service rep I spoke to said the address didn't exist. Well, I got on the phone with the visa agent pronto and told him what the DHL guy said. The visa agent said that was ridiculous, they get packages every day. So, he called DHL and called me back and said that the courier couldn't find the address on the map, so it would have to be delivered in the morning. I wasn't having any of that, so I got on the phone again with DHL and they said they had rerouted the package, it would be there later that afternoon, and did I want a call with an estimate of the delivery time? I said I did, he said I would receive a call in the next one to two hours (by now it was about 3pm) and I got off the phone with him. A few minutes later, I get a call from the visa agent saying that they had called DHL and asked them to hold the package at their station and they would go pick it up. I don't know what happened in the end, whether DHL actually delivered it, or if they picked it up, but they got it and my visa was processed yesterday. So, now, I am waiting to be sure that it is in the mail on the way back to me.

I suppose the situation could always be worse, but seriously, how much delay can possibly be accommodated at this point? I have to be in Tibet before the 25th in order to register with the university. I guess the train is out. By the time all my plans are finalized, there probably won't be any tickets left. <sigh> Hopefully I will be able to post some good news later today.

Posted by michab3 6:37 AM

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